Job Description
Customer care technicians take calls from customers and initiate the right response to them, positively and professionally.
Dealing with a wide range of products and using a powerful information database, you'll provide remote solutions to problems, increasing in complexity along with your experience level.
You'll ask questions, probe problems, double-check what has and has not been done, and explain what to do in such a way that non-technical users can understand what action to take.
About Employer
HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers
Employer Name: Hewlett Packard
Employer Address: Hewlett-Packard India Sales Pvt.Ltd 24, Salarpuria Arena Adugodi Hosur Road Bangalore - 560 030
URL: http://welcome.hp.com
Phone: (080) 2563 3555
Required Skills: Graduation wiht 3 years of technical training, Proficiency in Office Technology, Willingness to work in shifts, Clear communication skills, fluency in local and English language
Required Experience: 1- 6 Years
Required Education: Graduation or above
Job Location: BangaloreLabels: India IT Jobs