Walk-In for an Interview, from 22nd July to 31stJuly 2009 (except for Sat & Sun) , from 10Am to 4Pm Venue: 1B, Ecospace Belandur, Outer Ring Road, Bangalore 560 103-India Tel : +91 80 3918 0000
Job Profile: • Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.
Desired Candidate Profile
Graduates from any stream (No BE and Btech) any fresher or with minimum 6 months experience from International Call Center (Customer Support) .
Good comm. skills must, basic hardware and networking knowledge. Age limit 20-27 yrs.
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service
Employer Name: Microland Limited
Employer Address: Microland Limited Walk-In for an Interview, from 22nd July to 31stJuly 2009 (except for Sat & Sun) , from 10Am to 4Pm Venue: 1B, Ecospace Belandur, Outer Ring Road, Bangalore 560 103-India
URL: https://www.microland.co.in
Phone: 9916322945
Required Skills: Good comm. skills must, basic hardware and networking knowledge.
Required Experience: 0-1 yrs
Required Education: UG - Any Graduate - Any Specialization PG - Post Graduation Not Required
Job Location: Bangalore
Labels: India IT Jobs