Summarise in one statement why your job exists; and how it contributes to the overall mission/objective of the organisation.
To enhance targeted gross revenue in from allocated accounts (SME) by effective implementation of planned strategies that aim at capturing a dominant market share of the large SME segment of NCR
2. PRINCIPLE ACCOUNTABILITIES
List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results.
EXPECTED END RESULTS MAJOR ACTIVITIES
1.To achieve Gross post paid numbers - responsible for post paid, blackberry, datacard sales - of the zone and strengthen relationships in the Key Account by escalating level of contract.
Mapping particular territory and ensuring Airtel reach in the zone
Ensure recruitment of channel partners, sales executive.
Ensure meeting the important customers and facilitating team members to close big deals.
Ensuring customer service of that particular zone
2. To promote VAS / New products and services – blackberry and data cards To conduct demonstrations at potential companies and update them with the usage and features of the new products.
To conduct road shows at clubs and societies
3. To ensure customer delight To build relationship with important customers and addressing their queries proactively
4. To ensure complete product and sales training imparted to CSA sales team To conduct weekly training programs at CSA for product updation and sales process
Conduct and manage sales training
4. MAJOR CHALLENGES
Describe the major challenges you face in carrying out your job, and what you do in order to overcome them.
Scarcity of skilled manpower
Competition lucrative offers
5. KEY DECISIONS
Describe 1 or 2 typical decisions you have to make, in the course of your job.
Deciding the best possible offer for the customer
Decides CSA team composition to leverage the best
6. DIMENSIONS
List the data which will reflect the scope and scale of activities concerning your job.
(These should be quantifiable numerical amounts)
Channel partners – 3
Off –roll Manpower- 40 –50 executives
7. SKILLS AND KNOWLEDGE
State the minimum acceptable proficiency for this job. Do not state incumbent-specific information
EDUCATIONAL QUALIFICATION
Graduate/MBA
RELEVANT EXPERIENCE-Must have 3-6 yrs of Hard core Telecom and/or Direct Sales experience with a thorough understanding of customer expectations in service industry.
PERSONAL CHARACTERISTICS & BEHAVIOURS - Achieving Results, Building & Nurturing partnerships, Delighting the Customer, Facilitating Change and Innovation.
Employer Name: Adecco
Employer Address: Chennai-17
Email: perumal.ap@adecco.co.in
URL: www.adecco.co.in
Phone: 9841167325
Labels: India Jobs
