Responsibilities
L3 support for VMware, Handling escalated issues. Participation in Server Restoration Team and doing Root Cause Analysis.
Key Activities / Essential Skills
"1. Scripted rebuilds & fresh installs
2. Creation of scripts
3. Troubleshooting escalated issues
4. Performance monitoring
5. Design & implementation
6. Mentoring team members doing L2 support
7. Documenting the changes
8. Preparing Disaster Recovery documents
9. Attend SRT and prepare RCA document"
Essential Knowledge
"1. Expert in VMware GSX/ESX servers
2. Should have scripting knowledge for scripted installs
3. Familiarity to Linux environment
4. Sound knowledge of SAN environment
5. Should be an expert in Windows NT 4.0, Windows 2000 & Windows 2003 including Active Directory.
6. Excellent troubleshooting skills
7. Should have expertise in backup products
8. Should have worked with Windows Resource Kit & Support tools.
9. Should have worked with OEM hardware (IBM/HP), & remote connectivity tools
10. Knowledge of Windows Registry, including knowledge of modifying system registry to support installed applications and document configuration changes.
11. Excellent written & verbal skills
12. Basic knowledge of Citrix environment"
Experience Preferred
2 years of VMware experience preferably on ESX version and overall 5+ years of windows support.
Employer Name: CSC India Pvt Ltd
Employer Address: CSC India Pvt Ltd C-25, Sector-58, NOIDA,Uttar Pradesh,India 201301
Email: mwajid@csc.com
URL: http://www.csc.com
Phone: 91-44-22623880
Required Skills: "1. Scripted rebuilds & fresh installs.2. Creation of scripts3. Troubleshooting escalated issues4. Performance monitoring5. Design & implementation.
Required Experience: 4 - 7 Years
Required Education: UG - B.Tech/B.E. - Any Specialization PG - MCA - Computers
Job Location: Hyderabad / Secunderabad
Labels: India IT Jobs
