• Monitor customer satisfaction levels and participate in developing improvement plans.
• Maintain customer and vendor databases.
• Implementation of new negotiated facilities services and programs.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of operations.
• Communicate with operations staff on client issues, policy change etc.
Desired Candidate Profile
Eligibility Criteria:
Age: 18 to 45 years
Education: UNDERGRADUATES/ GRADUATES
BE/BTECH/MCA/PGDCA/MBA NEED NOT APPLY
Experience: FRESHERS can also apply
PROCESS DETAILS: VOICE Process involving NIGHT SHIFTS as work hours.
Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 11AM and 6PM:
Wipro BPO (Monday to Friday)
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO.
Employer Name: Wipro BPO Solutions Ltd.
Employer Address: Executive Name: Wipro BPO Address: Wipro BPO Solutions Ltd Wipro BPO Solutions Ltd FC Annex, 1215, Shivaji nagar. Lane Opp Fergusson College Main Gate. Next to Tata Capital. FC Road PUNE,Maharashtra,India 411005
Email: eisha.singh@wipro.com
URL: http://www.careers.wipro.com/bpo
Phone: 20-91-66204535
Labels: India IT Jobs
