Installation of voice & data products , Provide L1 support to customers, timely escalation of issues ,customer satisfaction & retention, Revenue collections, providing customer related feedback and lessons learned, work with Account Management team to optimize the customer's experience with our product, Learn and think creatively to incorporate new integration solutions
Skills and Experience Required:
BE/DIP (Electronics & Communication) with 3-6 years of experience
CCNA would be an added advantage, detailed, organized, and customer oriented , excellent verbal/written communication, time management and presentation skills, Ability to interact with all levels of management in both internal and external teams, Ability to multi-task and perform effectively under pressure, Solid Networking Trouble-shooting skills, Knowledge of networking related and routing/switching protocols.
Employer Name: ABS India Pvt. Ltd.
Employer Address: 49, 100 Feet Road Koramangala IV Block, Bangalore - 560 034 Fax: +91 80 2553 6338
Email: victor.prasad@absindia.net
URL: http://www.absindia.net/currentopenings.html
Phone: Tel: +91 80 2553 6114
Labels: India IT Jobs
