VCustomer Services India Pvt. Ltd. requires Sr. Analyst - Program Quality
* Identify opportunities for improvement across all operational and quality metrics by conducting analysis
* Work with operations and program management to implement recommendations/solutions
* Manage, mentor and coach a team of analysts to deliver analytics and MIS requirements of operations, program management/client services
* Create whitepapers, webinars etc from analytics performed and improvements thereof
* Establish and document processes and drive processes to be automated.
Employer Name: VCustomer Services India Pvt. Ltd.
Employer Address: VCustomer Services India Pvt. Ltd., B-1/G-3, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi - 110044
Email: indiajobs@vcustomer.com
URL: www.vcustomerindia.com
Labels: India IT Jobs
