Job Description
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
We are currently looking at Graduates with Minimum 6 months of for a Voice process. Designation : Customer service Officer / Sr. Customer service Officer. Qualification – Graduates Only (BE graduates need not apply). Job Profile : - Meeting sales targets set by process and prioviding service to UK customers. - Answering customer calls related to insurance - Providing the fastest and best solution. - Maintaning call time as well as quality standerds as set by process.
Walkin on 15 to 20 June 09 at Eon – Cluster C, Wing 3, Ground Floor, Plot No.1, Survey 77, Kharadi Infrastructure SEZ, MIDC, Kharadi – Pune 411014 between 11:00 am to 4:00 pm Please bring along you updated resume and all documents to support educational qualification and work experience
Desired Profile:
Qualification Graduates Only (BE / Btech Graduates need not apply) Candidates need to have minimum 6 months on International BPO experience Job Profile :• Should possess excellent communication skills• Be result oriented & high on initiative• Strong analytical skills• Should be willing to work in night shifts
About Employer
It's about what excites you most.. The passion for innovation? The thrill of measuring up to the big challenge? The fascination for an upbeat career growth? Here is the opportunity MphasiS is an EDS company that drives talent in creating a global footprint. Talent, passion and the will to excel is the winning combination we seek in delivering world-standard services through technology know-how, domain and process expertise. MphasiS and EDS come together as one big company to provide integrated solutions involving Infrastructure Technology, Applications & Business Process Outsourcing capabilities. From Manufacturing, Financial services, Healthcare, Communications, Energy, Transportation, Consumer and Retail industries to Governments around the world, our client list features global players. We have over 130,000 employees spread over 64 offices across the globe helping clients increase their competitiveness We work on a wide range of technologies that include Dot Net, Mainframes, AS/400, Java / J2EE, Testing, Oracle D2K / PLSQL, Pro*C / C, C++ / Unix, BA, ERP / SAP / PEOPLESOFT, DBA, Datawarehousing / COGNOS, BUSINESS OBJECTS / DATASTAGE / MICROSTRATEGY, Web Methods, EAI / Seebeyond / Siebel / Tibco, Open Systems, etc. A career with MphasiS-EDS means: Making the most of your special abilities as you contribute, succeed and grow with a dynamic company. All-round skill enhancement and continuous learning. Skill and knowledge enhancement on the job. Transparent Work Environment At MphasiS, an EDS company, we are committed to creating an environment where every employee feels valued and respected.
Employer Name: Mphasis
Employer Address: Eon – Cluster C, Wing 3, Ground Floor, Plot No.1, Survey 77, Kharadi Infrastructure SEZ, MIDC, Kharadi – Pune 411014
Email:
URL: http://www.mphasis.com
Phone: 020- 66173050
Required Skills: CCO, CSO,CSE, CSA,BPO,call center, graduate, fresher, voice process, insurance, uk, us, international, bpo, sales, collections, wipro, wns, ntrance, exl, AHMSI, option 1, IBM daksh, BACS, bay area, infosys, ventura
Required Experience: 0 - 2 Years
Required Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization
Job Location: PuneLabels: India IT Jobs